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Tom Collins

Tom Collins
Tom is the Director of Enterprise Sales & Marketing for Atlantech Online. He has over 20 years of professional experience in the Internet Service Provider industry and is known for translating technology into positive results for business. A native of Washington, DC, a graduate from University of Maryland (degrees in Government & Politics and Secondary Education), Tom is also a five-time Ironman finisher.
Articles By Tom Collins

Cloud Contact Center Solutions: A Roadmap for 2022 [Features + Benefits + Pricing]

How much would you pay for great customer support?

The 4 Most Common Data Center Migration Challenges (and How to Conquer Them)

How do you migrate to a data center without your worst-case scenario coming true?

Want the Best Business Internet? 8 Criteria Your ISP Should Meet

Before we talk about the best business internet, picture this: You're watching Breaking Bad when all of a sudden, you see ...

ANSWERED: What are the Best Cloud Communications Companies?

By 2025, 36 million Americans will be working remotely, according to an Upwork survey. Even now, 41.8 percent of the ...

What is Cloud Communication? And Why It's Essential Infrastructure

What is Cloud Communication? Remember the Nokia phone you had back in the day? The one with only calling and message ...

5 Reasons to Switch To VoIP and Unified Communications

Millions of companies switch to Voice Over IP (VoIP) and unified communications (UC) every year. Is it time for your company ...

What is CCaaS? Definition, Benefits, Use Cases, & Cost

The future of call centers is here, and you don’t want to miss it. Contact center as a service (CCaaS) software solves the ...

5 Factors that Influence Unified Communications Solutions Pricing

Business owners and technology leaders like to know their costs for the year ahead. When adopting new technology, it is ...

The Pros and Cons of Using Microsoft Teams for Project Management

Are the days of your projects being over budget and past deadlines over? Here at Atlantech Online, we use Microsoft Teams ...

The Business Case for Switching to Hosted UCaaS [Use Cases & Examples]

The pressure is always on for CIOs and IT leaders to make smart use of their budget and employees. A 2020 TechRepublic ...